RESPONSIBILITIES

• Manage email and telephone queries
• Backup in certain key functions
• Tasks as required by Senior Operations Manager
• Leading the Portfolio Assistants
• Checking of monthly financial statements
• Processing of leave
• Assistant to managers
• Preparation of daily payments
• Handling of queries on payments
• Distribute MidCity e-mails
• Monthly reporting on assistant functions
• Ad hoc functions as and when required
• Assist with new appointments

ADDITIONAL DUTIES

• Upkeep of master file
• Management of valuation of schemes
• E-Wallet management
• Training of Assistants
• Assist Portfolio Managers should their assistant not be available
• Ensuring the continuous flow of operations

REQUIREMENTS

• Matric qualification
• Computer literacy (MS Outlook, Word, Excel & Adobe etc.)
• Experience in a previous administrative environment
• Must be deadline driven
• Must be able to work with people and in a team
• Problem solver
• Knowledge and understanding of internal processes and procedures

SKILLS REQUIRED

• Ability to work systematically and accurately
• Ability to work under pressure
• Ability to multi-task
• Ability to prioritize and excellent time management
• Excellent attention to detail & high degree of accuracy
• Excellent interpersonal skills
• Excellent planning and organizing skills
• Excellent communication skills – verbally and written
• Excellent telephone etiquette
• Initiative and drive