Job Objectives

• Answer calls professionally and routing calls as needed. 
• Greet clients and visitors with a positive and helpful attitude. 
• Provide basic and accurate information in-person and via phone/email. 
• Prepare meeting rooms. 
• Respond to queries via email and escalate to the appropriate parties.
• Assist with necessary correspondence, when required to do so. 
• Manage the ordering and maintenance of stock and stationery. 
• Ensure that all tasks/duties are done according to outlined procedures and standards. 
• Suggest and implement new initiatives to support the development of the role as required. 

Qualifications

• Grade 12 certificate – essential

Experience

• +1 years’ experience in an administrative/secretarial/clerical role – essential
• Experience in a retail?or FMCG?environment – desired

Knowledge and Skills

• Proficient in MS Office including Word, Excel, PowerPoint, Teams and Outlook