Student Journey Officer/Customer Service Consultant (JB4148) needed at Educor Holdings
Job title : Student Journey Officer/Customer Service Consultant (JB4148)
Job Location : Western Cape, Cape Town
Deadline : April 20, 2024
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Educational requirements:
- Minimum requirement of Grade 12 however a post school qualification more advantageous
- Minimum 1 years proven experience in academic and programme administration
- Technical knowledge of integrated quality assurance administration in order to comply with accreditation criteria
- Knowledge of which programmes are regulated by which regulatory body – DHET, CHE, UMALUSI, QCFTO, SETAs and professional bodies such as SABPP
- Technical skills in the use of the ICAS student information system
- Organized administration systems and practices that adhere to policies and procedures
- MS office proficient
Duties and Responsibilities:
- Administration of the student onboarding process. From application to registration, enrolment and orientation
- Academic department administration student records, academic reports and certification/graduation
- Student success and retention including student query management and resolution
- Programme facilitation, including assessment administration, materials, textbooks and resources
- Student and lecturer surveys and feedback per programme
- General administrative tasks
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now